Privacy Policy

Last updated: August 14, 2025

At proptransact, we are dedicated to protecting your privacy and the confidentiality of your personal data. This policy describes how we collect, use, store, and safeguard your information in compliance with GDPR and Canadian law.

1. Personal Data Collection

We collect the following information when you use our services or website:

First and last name
Email address
Phone number
Mailing address
Details related to your real estate transaction or document request
Information provided via forms or direct communication

2. Use of Data

Your information is strictly used for the following purposes:

Processing your service requests and quotes
Contacting you and tracking your property projects
Enhancing our services and user experience
Meeting our legal obligations

3. Data Sharing

proptransact will not share your personal information with third parties except under the following circumstances:

Local partners essential for service delivery (e.g. legal professionals, notaries, real estate agencies)
Legal requirements or official requests by Canadian authorities

4. Data Retention

Your information is retained only for the necessary period to fulfill our services, in compliance with applicable Canadian and European retention laws.

5. Data Security

We implement robust measures to safeguard your data (SSL encryption, secure servers, restricted access).

6. Your Rights (GDPR)

In accordance with GDPR, you are entitled to the following:

Right to access
Right to rectification
Right to erasure
Right to object to or restrict processing
Right to data portability
Right to lodge a complaint with a supervisory authority

You can exercise these rights by contacting us at support@proptransact.com

7. Cookie Policy

Our website uses cookies to:

Improve your browsing experience
Analyze site usage via analytics tools
Measure the effectiveness of our marketing campaigns

You can set your preferences in your browser or manage your consent through our dedicated banner.

Types of cookies used:

Essential cookies for proper website function
Performance cookies (website analytics)
Marketing cookies: audience analysis (with prior consent)

8. Contact & Data Controller

proptransact, 999 3 Ave SW, Calgary, AB T2P 7E6, Canada | Business ID: CA-854.667.449 | Email: support@proptransact.com | Phone: +1 403-410-5100